Straight Line
← The Map
The Map · Part 1 · 02 of 10·5 min read

Good work that nobody sees is a hobby

For when: you deliver, your manager knows it, and it still goes nowhere.

Tilen Višnjevec · Finance director, Copenhagen ·

The most common story I hear from people who feel stuck is this: “I do more than anyone on the team. My manager knows it. Nothing happens.” They are usually right about the first two parts. The problem is the word “knows”.

Your manager knowing is necessary and not sufficient. In the room where promotions are decided, your manager is one voice, and often a junior one. If nobody else has seen your work, the room hears a claim without a witness.

Work and visible work are two different jobs

Early in my career I believed that if I did the work well, the work would speak for me. It did not. The work sat in a spreadsheet that three people opened. The person who presented a summary of it, on one slide, to a steering group, got the credit. That was not theft. It was just that he had done the second job, making the work visible, and I had only done the first.

Visible work is not the same as self-promotion. Self-promotion is telling people how good you are. Visible work is letting people who matter see the work itself: the analysis, the decision it enabled, the problem it closed.

Three ways work becomes visible

First, the work reaches a decision. An analysis that changes a number in the plan, or stops a bad hire, or moves a deadline, gets talked about by the people who made the decision. An analysis that confirms what everyone thought does not.

Second, you present it yourself. If you did the work and someone else presents it, offer to take the questions. If that is not possible, ask your manager to name you when they present it. Most managers will if asked, and almost none will if not.

Third, you write it down somewhere people read. A short note to the people affected, saying what you found and what you suggest, is visible. The same content in a status update to your manager is not.

The quiet version

If you dislike anything that looks like showing off, do this instead. Once a month, send your manager a short list: what you finished, what changed because of it, who it helped. Ask them to forward the parts they think are useful. You are not promoting yourself. You are making it easy for someone else to.

What to do this week

Look at your last big piece of work. Who outside your team saw it? If the answer is nobody, that is the gap.

Pick one thing to make visible this month. A note to the people affected, or a request to present the result yourself.

Start the monthly list. Three lines each: what, what changed, for whom. Keep it; it becomes your evidence file.

Early on I rebuilt a monthly report so it took a day instead of a week. Nobody noticed, because I never said anything. The next time I improved something, I sent my manager two lines: what changed, and what it saved.

If no one who decides has seen it, for the purpose of promotion it did not happen.

Sunday Notes

The next idea, in your inbox

One email a month with a new idea from the bookshelf. Nothing else, and you can leave with one click.

Want the next promotion sooner? Get the free promotion guide →